[Aziraphale blinks in surprise. When you're used to following orders for thousands of years, when you belong to Heaven, where people got casted out for asking questions you definitely not get asked you opinion all that often.]

Well.

[He hesitates, not wanting to give him any advice that would get him in trouble, any advice that would make things worse for him. But he does want to help him, so:]

My situation was different, my boy. But I still couldn't really be... free, until I actually faced things and got some closure. So I suppose my 'idea' would be to try to get that kind of closure, because it sounds to me like you never really got it.